Areas of Expertise

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Hi, I’m Jill Shores, a Learning Experience and Instructional Designer with over 15 years of experience turning complex information into clear, engaging, and practical learning solutions.

I design eLearning, courses, videos, and performance support tools that help people adopt new systems, build skills, and apply learning on the job. With a strong background in visual and graphic design, my work is both instructionally sound and visually engaging—designed for clarity, usability, and impact.

I partner closely with stakeholders and subject matter experts to understand business goals, learner needs, and success criteria, then create custom, outcome-driven learning experiences that support real-world performance.

I’m passionate about continuous learning and staying current with learning technologies, design tools, and industry best practices to deliver solutions that are effective, modern, and aligned with evolving business needs.